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 Post subject: problem with gears of war 2
PostPosted: Sun Jan 04, 2009 7:03 am 
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Hi everyone,
I am very new to X Box and Gears of War 2.
I began Gears of War 2 on Friday 2nd December 2008. Every 5 or 10 minutes the game stops and I get a message saying " the disc is unreadable, please clean disc and restart your console" I do clean the disc and restart the console, but still get the message coming up.This is very annoying because several times I have to go back to the last saved game start. Am I doing anything wrong or do you think it is a bad disc.

Many thanks

Keith


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 Post subject: Re: problem with gears of war 2
PostPosted: Sun Jan 04, 2009 8:17 am 
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Joined: Mon Dec 08, 2008 5:26 pm
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If your other games work, it's probably a bad disc. Is it stopping at a certain point every time, or just every 10 minutes?

If the game freezes after you kill someone for example, there's a scratch on the disc. But if just leaving it on at the menu screen for a period of time causes it to freeze, then it is in fact a problem with your optical drive.

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 Post subject: Re: problem with gears of war 2
PostPosted: Sun Jan 04, 2009 9:36 am 
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boswell009 wrote:
HI unromantic, sorry but I do not know how to reply to your reply from me about gears of war 2. The message I get saying " the disc is unreadable, please clean and restart your console" occurs approximatley every 5 to 10 mins. It doe's not do it at any particular stage of the game. Could you also tell me how to reply to a reply. Many thanks, Keith

Well unfortunately it's a problem with your drive if it happens erratically only after you've had it turned on for a period of time. The bad news is, you probably won't be able to fix it yourself if it's a serious hardware issue(and I recommend you wouldn't try to) without some experience and spare parts. The good news, Microsoft will most likely fix it for free, but you'll have to wait until they mail your Xbox back to you to be able to play it again. [sad.gif]

There is one last solution you should try, as you said you've cleaned the disc multiple times. If this method works though, it brings even more bad news, as you'll have to delete all your saves for Gears 2 to prevent it from happening in the future. What you want to do is make sure your 360 has been powered off, disconnect the HDD, boot the 360 to the Gears menu and let it run for a bit. Here's the catch though: you may or may not be able to load the game, and this is just lack of knowledge on my end. I don't know if it will let you play the games without a gamertag. I'd assume it would, as it's kind of silly not to, but I'm not 100% sure. If you happen to have a memory unit though you can just create a temporary tag on it to use.

If you're able to run the game without it freezing and crashing your system, it's time to erase allll your Gears of War 2 data. Turn off the 360, reattach the HDD, erase the data and start it up again. You should be able to play fine now without any more problems, but there is a small chance deleting the save data won't fix the problem. With that in mind, you may want to skip this solution if you've made a lot of progress and don't want to do it all. (On second thought, if it's crashing every 10 minutes, you probably aren't very far in the game anyway lol)


---Removing and Attaching your hard drive---
Removal:
1. Make sure your console is switched off and press the button on the front of the hard drive. Here's where you want to turn the power back on and test the game again. If you don't know where the HDD is, it's placed right on top of the console, and looks like this:Image

Attachment:
1.Make sure your console is switched off, and replace the HDD facing the same direction of course, and press down until that button clicks into place. Don't touch anything on the Xbox where the HDD used to be.


---------


If you don't want to do this, or it's still not working after you replaced the HDD and erased your save data, here's the link to get in touch with Microsoft about having it repaired: http://www.xbox.com/support/contact

Good luck, I hope you get this problem solved quickly so you can actually enjoy this awesome game!


P.S. I have one question, just out of sheer curiosity. What model disc drive do you have? Does it look like this one or is it different? (The disc tray, I mean)
Image
I've thought for a while that this particular model is garbage (Hitachi GDR-3120L), and I wouldn't be surprised if this is the one you have [innocent.gif].

P.P.S. You can use the Add Reply or Quote button to make a new post within a thread, it doesn't matter if you started it or not.

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